Returns & Refund Policy
We want you to be completely satisfied with your purchase. If you are not, here’s how we handle returns and refunds:
Eligibility for Returns
- Returns are accepted within 30 days of receiving your order.
- Items must be in their original condition, unworn, unused, and with all tags and packaging intact.
- Certain items (e.g., personalized or final sale products) may not be eligible for return. Please check product descriptions for specific exclusions.
How to Initiate a Return
- Email us at Contact@abride.store with your order number and reason for return.
- Our team will provide you with a return authorization and instructions on where to send your item.
- Once we receive and inspect the item, we’ll process your refund or exchange.
Refunds
- Approved refunds will be issued to your original payment method within 5-7 business days.
- Original shipping fees are non-refundable, except in cases where the item is defective or an error was made on our part.
Exchanges
- If you need a different size, color, or product, contact us to arrange an exchange. Additional shipping charges may apply.
Damaged or Defective Items
In the rare event that you receive a damaged or defective product, please:
- Email us at Contact@abride.store with photos of the damage.
- We’ll arrange a replacement or refund at no additional cost.